# Bug when I've Saved Report

**URL:** <https://community.spicecrm.io/t/bug-when-ive-saved-report/249>\
**Category:** KReporter\
**Created:** [January 31, 2018, 7:46pm UTC](https://community.spicecrm.io/t/bug-when-ive-saved-report/249 "2018-01-31T19:46:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![caiocarvalho](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@caiocarvalho](https://community.spicecrm.io/u/caiocarvalho)\
**Post date:** [January 31, 2018, 7:46pm UTC](https://community.spicecrm.io/t/bug-when-ive-saved-report/249/1 "2018-01-31T19:46:28Z")

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Hello, What’s Up?

I’ve been facing a problem with Kreporter that I don’t know how to solve it. I will try to cut a long story short, first I installed Kreporter v4.2.0 with all packeges in SuiteCRM 7.6.10, I can’t select the module to build the report, though. after that, I installed kreport v3.0, unfortunately when I save the report a screen white appear without any information. Do we have any idea what the root of the problem?

Sincerely,

Caio Carvalho

![img2](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/073c8ce5cca9151de473c92476425986990711c3.png)

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [January 31, 2018, 9:05pm UTC](https://community.spicecrm.io/t/bug-when-ive-saved-report/249/2 "2018-01-31T21:05:14Z")

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Caio,  
Your description reminds me of following thread: [KReporter not working](http://community.spicecrm.io/t/kreporter-not-working/118/8)  
Did you have a look at it?

Val

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**Author:** ![caiocarvalho](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@caiocarvalho](https://community.spicecrm.io/u/caiocarvalho)\
**Post date:** [March 5, 2018, 2:34pm UTC](https://community.spicecrm.io/t/bug-when-ive-saved-report/249/3 "2018-03-05T14:34:30Z")

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maretval, thanks so much!
