# Cannot load DB manager **URL:** \ **Category:** Installation\ **Created:** [September 19, 2020, 4:55am UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549 "2020-09-19T04:55:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![prafullsatasiya](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@prafullsatasiya](https://community.spicecrm.io/u/prafullsatasiya)\ **Post date:** [September 19, 2020, 4:55am UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/1 "2020-09-19T04:55:55Z")
Hi, I tried to setup SpiceCRM and after configuring Elastic search and all other requirements, I tried to setup backend. When I have opened [https://myspicecrmurl/backend](https://myspicecrmurl/backend) I’m getting this error **Can not load DB manager** What could be the reason? Thanks. ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [September 19, 2020, 5:41am UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/2 "2020-09-19T05:41:24Z")
> [@Installation issue](https://community.spicecrm.io/t/installation-issue/546/2): > > Installation process is now to be triggered from frontend. Just call [http://localhost/myspicecrm/](http://localhost/myspicecrm/) (supposing frontend is cloned there) Installation process is now to be triggered from frontend. Just call [https://myspicecrmurl](https://myspicecrmurl) (supposing frontend is cloned there) ---
**Author:** ![prafullsatasiya](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@prafullsatasiya](https://community.spicecrm.io/u/prafullsatasiya)\ **Post date:** [September 19, 2020, 6:12am UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/3 "2020-09-19T06:12:26Z")
It keeps loading. Screenshot attached. ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/4673b4bc6ba1dbf9ca8d8b48dcbe9e024ca336a8.png) ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [September 19, 2020, 6:36am UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/4 "2020-09-19T06:36:08Z")
Do you have any trace of an installation? already a 000.cnf in frontend under config/sites or a config.php in backend? Did you download master from each repository? ``` Frontend https://github.com/spicecrm/spicecrm_fe_release_core Backend https://github.com/spicecrm/spicecrm_be_release_core ``` What is your php version? ---
**Author:** ![prafullsatasiya](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@prafullsatasiya](https://community.spicecrm.io/u/prafullsatasiya)\ **Post date:** [September 19, 2020, 7:05am UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/5 "2020-09-19T07:05:26Z")
Hi, No I don’t have a 000.cnf or config.php file in my backend. I downloaded it from those URLs. My PHP version is PHP 7.2.24-0ubuntu0.18.04.6 (cli) ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [September 19, 2020, 3:33pm UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/6 "2020-09-19T15:33:17Z")
ok. File permissions on server are checked? Can webuser execute files? ---
**Author:** ![prafullsatasiya](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@prafullsatasiya](https://community.spicecrm.io/u/prafullsatasiya)\ **Post date:** [September 20, 2020, 5:50pm UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/7 "2020-09-20T17:50:11Z")
Yes, I have tried 775, 755 for files and folders. 755 & 775 for folders and 644 for files also. ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [September 20, 2020, 6:15pm UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/8 "2020-09-20T18:15:48Z")
try calling install [https://161.35.55.64/spice/#/install](https://161.35.55.64/spice/#/install) ---
**Author:** ![prafullsatasiya](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@prafullsatasiya](https://community.spicecrm.io/u/prafullsatasiya)\ **Post date:** [September 20, 2020, 6:33pm UTC](https://community.spicecrm.io/t/cannot-load-db-manager/549/9 "2020-09-20T18:33:18Z")
It shows me configuration page. I filled up backend URL and other details. On clicking NEXT nothing happens and console gives this error VM58:1 GET [http://161.35.55.164/spice/config/check?url=aHR0cDovLzE2MS4zNS41NS4xNjQvc3BpY2UvYmFja2VuZA==](http://161.35.55.164/spice/config/check?url=aHR0cDovLzE2MS4zNS41NS4xNjQvc3BpY2UvYmFja2VuZA==) 404 (Not Found)