# Component GlobalNavigationMenuItem Missing

**URL:** <https://community.spicecrm.io/t/component-globalnavigationmenuitem-missing/489>\
**Category:** Installation\
**Created:** [January 31, 2020, 10:11pm UTC](https://community.spicecrm.io/t/component-globalnavigationmenuitem-missing/489 "2020-01-31T22:11:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![erik](https://avatars.discourse-cdn.com/v4/letter/e/b5ac83/32.png) [@erik](https://community.spicecrm.io/u/erik)\
**Post date:** [January 31, 2020, 10:11pm UTC](https://community.spicecrm.io/t/component-globalnavigationmenuitem-missing/489/1 "2020-01-31T22:11:53Z")

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Hi all,

With some major persusion I finally managed to transfer my SugarCE 6.5.26 to SpiceCRM 2019.12.001, this will be a major step forward!

Now while trying to connect the Frontend, I ran into the “Component GlobalNavigationMenuItem Missing” with the follow-on message: Component “GlobalObtainImportantPreferences” not found. Misconfiguration on the system as the component should have been opened in a modal but is not avilable. Please contact your system administrator.

As I have not been able to locate this issue in this forum, I wonder what happened to my installation to cause this issue.

Looking forward to hear from you,

Kind regards,  
Erik

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [February 2, 2020, 3:05pm UTC](https://community.spicecrm.io/t/component-globalnavigationmenuitem-missing/489/2 "2020-02-02T15:05:47Z")

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Erik, did you retrieve ui configuration ?  
After backend installation you have to go to administration \> ui config and get the core configuration.  
Val

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**Author:** ![erik](https://avatars.discourse-cdn.com/v4/letter/e/b5ac83/32.png) [@erik](https://community.spicecrm.io/u/erik)\
**Post date:** [February 2, 2020, 8:40pm UTC](https://community.spicecrm.io/t/component-globalnavigationmenuitem-missing/489/3 "2020-02-02T20:40:34Z")

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Hi Val,  
No I did not, thank you for pointing this out.  
Just a question, will the backend interface still be available after this action?  
Regards, Erik

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [February 5, 2020, 8:31am UTC](https://community.spicecrm.io/t/component-globalnavigationmenuitem-missing/489/4 "2020-02-05T08:31:59Z")

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Yes, backend interface is standalone
