# Database Type dropdown is blank. Stops installation

**URL:** <https://community.spicecrm.io/t/database-type-dropdown-is-blank-stops-installation/597>\
**Category:** Uncategorized\
**Created:** [March 17, 2021, 10:24pm UTC](https://community.spicecrm.io/t/database-type-dropdown-is-blank-stops-installation/597 "2021-03-17T22:24:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kevinjackson](https://avatars.discourse-cdn.com/v4/letter/k/dbc845/32.png) [@kevinjackson](https://community.spicecrm.io/u/kevinjackson)\
**Post date:** [March 17, 2021, 10:24pm UTC](https://community.spicecrm.io/t/database-type-dropdown-is-blank-stops-installation/597/1 "2021-03-17T22:24:16Z")

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Trying to install SpiceCRM and I get stuck choosing Database Type on Database Configuration screen.

I’ve also observed the System Requirements spinner spinning for \< 20 seconds…

…then returning a “blank” screen with no completed checks but I am able to carry on by pressing Next

On Database Configuration screen I can click on the Database Type dropdown but I can’t see anything in there (should be MySQL)

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/77ef2638e7e67eeddab635421f1260e8c42bcb5f.png)

System:  
Ubuntu Server 20.04  
PHP 7.4.3  
MySQL 5.7.33

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [March 25, 2021, 2:43pm UTC](https://community.spicecrm.io/t/database-type-dropdown-is-blank-stops-installation/597/2 "2021-03-25T14:43:21Z")

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The drop down should contain a list of possible database extensions.  
Did you install php extension for mysql?

make a phpinfo() file and see if mysql is enabled.  
on ubuntu the command to install the php extension shall something like: apt-get install php-mysql

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**Author:** ![sam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@sam](https://community.spicecrm.io/u/sam)\
**Post date:** [June 4, 2021, 2:46am UTC](https://community.spicecrm.io/t/database-type-dropdown-is-blank-stops-installation/597/3 "2021-06-04T02:46:49Z")

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@maretval I am facing the same issue. this is an Alpine Linux 3.11 and I have php mysql extension installed and enabled. I checked php\_info and looks fine to me.  
I used the same host config for hosting other PHP applications with mysql and it works fine.  
any thoughts where do check to fix this issue?

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**Author:** ![sam](https://avatars.discourse-cdn.com/v4/letter/s/5f9b8f/32.png) [@sam](https://community.spicecrm.io/u/sam)\
**Post date:** [June 4, 2021, 4:00am UTC](https://community.spicecrm.io/t/database-type-dropdown-is-blank-stops-installation/597/4 "2021-06-04T04:00:01Z")

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I actually fixed this issue - and dont know how ! it was either the ui which didnt allow the drop-down to display or some mingling and restarts that fixed it !  
I am facing a different issue now after installation - not allowing me to login and seeing some errors in apache logs

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [June 8, 2021, 8:12am UTC](https://community.spicecrm.io/t/database-type-dropdown-is-blank-stops-installation/597/5 "2021-06-08T08:12:17Z")

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[SpiceCRM\_UI\_installation\_guide\_v2.pdf](https://community.spicecrm.io/uploads/short-url/imdWfSe4UsGtzAMzT9evP6WEDYV.pdf) (764.7 KB)