# Drill down not working as expected

**URL:** <https://community.spicecrm.io/t/drill-down-not-working-as-expected/478>\
**Category:** KReporter\
**Created:** [August 16, 2019, 2:30pm UTC](https://community.spicecrm.io/t/drill-down-not-working-as-expected/478 "2019-08-16T14:30:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hitesh](https://avatars.discourse-cdn.com/v4/letter/h/8e7dd6/32.png) [@hitesh](https://community.spicecrm.io/u/hitesh)\
**Post date:** [August 16, 2019, 2:30pm UTC](https://community.spicecrm.io/t/drill-down-not-working-as-expected/478/1 "2019-08-16T14:30:15Z")

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Hi all, I have purchased the kreporter plugins, and have been playing around to understand how the plugins work. My issues is related to drill down functionality, I have configured a summary report and a drill down report. However, when I right click and choose an option to view drill down data, it does not seems to be fetching any results.

**Drill down report images:**

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/f9feaf937fff7bb6c813daab9870da344d7ec3ab.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/d5ff0d6d92f8f975e80f848b08299f9d7d958491.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/028c421ea6178c4604771c4870f4348dd808e7ae.png)

**Summary report images:**

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/8ead1f364ad0f3acc58ac932d18a619f429b2d6d.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/839089ea5382ecd2c64427f7106e506aae1d878f.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/0d8e8941e1e2151759bd5e3d9ab5f91439241b6d.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/580219f9d6deeb0a0899b27cc665d7ed3f83ea41.png)

**Final result - pop-up with blank data**  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/7d958fc13210f29cafe151dac4d79cd1a74131ab.png)

Any kind of help here is much appreciated.

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [August 16, 2019, 3:42pm UTC](https://community.spicecrm.io/t/drill-down-not-working-as-expected/478/2 "2019-08-16T15:42:05Z")

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Have you tried this example?  
[https://spicecrm.gitbooks.io/kreporter-4-x/content/integration/plugins/presentation\_drilldown.html](https://spicecrm.gitbooks.io/kreporter-4-x/content/integration/plugins/presentation_drilldown.html)

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<div class="post-metadata">

**Author:** ![hitesh](https://avatars.discourse-cdn.com/v4/letter/h/8e7dd6/32.png) [@hitesh](https://community.spicecrm.io/u/hitesh)\
**Post date:** [August 22, 2019, 8:19am UTC](https://community.spicecrm.io/t/drill-down-not-working-as-expected/478/3 "2019-08-22T08:19:38Z")

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No, I had tried this feature using video: [https://www.youtube.com/watch?v=CCwDAiBzZNQ](https://www.youtube.com/watch?v=CCwDAiBzZNQ). The difference I see between this example and video is the use of primary/unique value & different modules(opportunities & accounts which have relationship established)

Does the drill down feature not work with non-primary values ?

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [August 28, 2019, 5:59am UTC](https://community.spicecrm.io/t/drill-down-not-working-as-expected/478/4 "2019-08-28T05:59:07Z")

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I just tried a report with drilldown with value based on an enum field under 4.2.  
Value for the enum field is not passed to drilldown report.  
That’s the problem. I’ll check this in 4.4.