# installation error - Core Configuration

**URL:** <https://community.spicecrm.io/t/installation-error-core-configuration/778>\
**Category:** Installation\
**Created:** [August 18, 2025, 6:19am UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778 "2025-08-18T06:19:54Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![wery](https://avatars.discourse-cdn.com/v4/letter/w/838e76/32.png) [@wery](https://community.spicecrm.io/u/wery)\
**Post date:** [August 18, 2025, 6:19am UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/1 "2025-08-18T06:19:54Z")

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I installed SpiceCRM according to the instructions  
[https://www.spicecrm.com/wp-content/uploads/2024/12/SpiceCRM-Installation-Guide\_202402001.pdf](https://www.spicecrm.com/wp-content/uploads/2024/12/SpiceCRM-Installation-Guide_202402001.pdf)  
at step: Go to the package loader and load the Essentials \> CORE package  
I get an error:

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/9399869597fe4493af411c4b6f971d997da553c1.png)  
After Dictionary Manager & perform Repair again:  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/3c04b4b06687e7d892d8abc6033b4611f6f287d8.jpeg)

Installation on server:  
Debian 12  
Apache 2.4.62  
PHP 8.2  
Mysql: 10.11.11-MariaDB-0+deb12u1  
elasticsearch 8.18.3

please help me

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [August 18, 2025, 6:21am UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/2 "2025-08-18T06:21:35Z")

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202402001 was not the best public release regarding installation.  
Better try 2025.01.001

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<div class="post-metadata">

**Author:** ![wery](https://avatars.discourse-cdn.com/v4/letter/w/838e76/32.png) [@wery](https://community.spicecrm.io/u/wery)\
**Post date:** [August 19, 2025, 7:05pm UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/3 "2025-08-19T19:05:29Z")

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In the 2025.01.001 version, the installer won’t even start.

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/c29b6c592971f1c97d9a1739dddb9a61e5e4caa7.jpeg)

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<div class="post-metadata">

**Author:** ![rsp](https://avatars.discourse-cdn.com/v4/letter/r/4491bb/32.png) [@rsp](https://community.spicecrm.io/u/rsp)\
**Post date:** [August 19, 2025, 8:33pm UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/4 "2025-08-19T20:33:05Z")

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Yeah, I think even I was not able to install it

[Cannot install spicecrm - Installation - SpiceCRM](https://community.spicecrm.io/t/cannot-install-spicecrm/754/7)

* * *

[System and Installation - SpiceCRM](https://www.spicecrm.com/system-and-installation/)

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<div class="post-metadata">

**Author:** ![wery](https://avatars.discourse-cdn.com/v4/letter/w/838e76/32.png) [@wery](https://community.spicecrm.io/u/wery)\
**Post date:** [August 19, 2025, 8:58pm UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/5 "2025-08-19T20:58:21Z")

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I also tried to install version 2025.01.002.  
The installer starts here, but I get a 500 error during installation.

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/fab00a5971c02777b28874b4074f25cdf396c0d0.png)

The Apache logs show nothing.

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [August 20, 2025, 9:11am UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/6 "2025-08-20T09:11:27Z")

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oh, the frontend app is missing. Something went wrong. Good that you saw it.  
Repair is on its way, I ‘ll inform you when it is done.

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [September 1, 2025, 2:39pm UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/7 "2025-09-01T14:39:58Z")

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we had to remove the branch 2025.01.001.

Use 2025.01.002

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<div class="post-metadata">

**Author:** ![rsp](https://avatars.discourse-cdn.com/v4/letter/r/4491bb/32.png) [@rsp](https://community.spicecrm.io/u/rsp)\
**Post date:** [September 4, 2025, 8:11pm UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/8 "2025-09-04T20:11:39Z")

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Could we get a link of it to download?

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<div class="post-metadata">

**Author:** ![wery](https://avatars.discourse-cdn.com/v4/letter/w/838e76/32.png) [@wery](https://community.spicecrm.io/u/wery)\
**Post date:** [September 5, 2025, 11:07am UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/9 "2025-09-05T11:07:18Z")

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I downloaded version 2025.01.002 again from GitHub

but unfortunately, I still get the same 500 error during installation

Do you know when the problem will be solved?

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<div class="post-metadata">

**Author:** ![rsp](https://avatars.discourse-cdn.com/v4/letter/r/4491bb/32.png) [@rsp](https://community.spicecrm.io/u/rsp)\
**Post date:** [January 2, 2026, 4:28pm UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/10 "2026-01-02T16:28:14Z")

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Do we have free version of SpiceCRM to try it out?

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [March 6, 2026, 8:43pm UTC](https://community.spicecrm.io/t/installation-error-core-configuration/778/11 "2026-03-06T20:43:24Z")

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> **[System and Installation - SpiceCRM](https://www.spicecrm.com/system-and-installation/)**
>
> “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” 
> \--- Abraham Lincoln

Be aware that you will need elasticsearch too.

> **[SpiceCRM-Installation-Guide\_202402001.pdf](https://www.spicecrm.com/wp-content/uploads/2024/12/SpiceCRM-Installation-Guide_202402001.pdf)**
>
> 1473.95 KB
