# KReport changing filter does not refresh charts

**URL:** <https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624>\
**Category:** KReporter\
**Created:** [September 14, 2021, 1:13pm UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624 "2021-09-14T13:13:23Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\
**Post date:** [September 14, 2021, 1:13pm UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/1 "2021-09-14T13:13:23Z")

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Hi @maretval

I am creating the report on a filter of a specific value of Introduction and its editable filter in Report.

 ![screenshot-2021.09.14-18_38_49](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/eed1d9e39b3d1d2e68b5e697230bab934b5e73f1.png)

Now, I filter value change and get the new data from the data display but does not affect the chart.

 ![screenshot-2021.09.14-18_39_25](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/f5d37c174fe00c5088f9e3eb2cfa6341b7bb581f.png)

How can I refresh the chart data?

Thanks  
Asif  
Offshore Evolution Pvt Ltd

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<div class="post-metadata">

**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\
**Post date:** [September 27, 2021, 10:21am UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/2 "2021-09-27T10:21:51Z")

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Hi @maretval

any update for me?

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [September 27, 2021, 10:49am UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/3 "2021-09-27T10:49:34Z")

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Please mention your KReporter version as well as CRM name and version in which your are using it.

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<div class="post-metadata">

**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\
**Post date:** [September 27, 2021, 11:33am UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/4 "2021-09-27T11:33:07Z")

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Hi @maretval

We are using SuiteCRM 7.10.29 and KReport 4.4 Pro version.

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [September 27, 2021, 2:17pm UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/5 "2021-09-27T14:17:56Z")

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Did you set option “data update on user request?”

 ![grafik](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/ed611b5c3073d4d5e0c97b78ffbe277e966baf53.png)  
In that case you’ll have to push the search button to refresh

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<div class="post-metadata">

**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\
**Post date:** [September 28, 2021, 4:45am UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/6 "2021-09-28T04:45:01Z")

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Hi @maretval

When I set the default condition Sales Stage = Introduction in a report, I load the report with the Introduction of the chart. The user will change the condition Sales Stage = Ignore or any other value, it will not affect the chart.

Please you can check with below video link.

[https://www.developmentwebsolutions.com/screencast-localhost-2021.09.28-10\_05\_58.webm](https://www.developmentwebsolutions.com/screencast-localhost-2021.09.28-10_05_58.webm)

Thanks  
Asif

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [September 28, 2021, 6:39am UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/7 "2021-09-28T06:39:18Z")

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I see.  
Is it a Google chart or or highchart?

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<div class="post-metadata">

**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\
**Post date:** [September 28, 2021, 6:59am UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/8 "2021-09-28T06:59:07Z")

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Hi @maretval

It is AmChart.

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [September 28, 2021, 9:06am UTC](https://community.spicecrm.io/t/kreport-changing-filter-does-not-refresh-charts/624/9 "2021-09-28T09:06:45Z")

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ok. Would be better to use highcharts.  
AmCharts capability hasn’t been updated in 4.4.