# KReport detail page does not load report **URL:** \ **Category:** KReporter\ **Created:** [March 25, 2021, 1:18pm UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599 "2021-03-25T13:18:45Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [March 25, 2021, 1:18pm UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/1 "2021-03-25T13:18:45Z")
I have the pro version of KReprot. It is working fine on the Edit page but when I am saving the report and redirect to the detail page but the report does not load. ![screenshot-2021.03.25-18_46_22](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/986c469854d8024c5d452688f91227fd2538b3f4.png) There is no error in the error log or SuiteCRM log or no console log error. Please anyone help me. Thanks in advance Regards, Asif ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [March 25, 2021, 2:38pm UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/2 "2021-03-25T14:38:41Z")
Which version of SuiteCRM is it? Which Version of KReporter ist it? ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [March 26, 2021, 4:41am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/3 "2021-03-26T04:41:48Z")
SuiteCRM 7.10.29 and KRepoort 4.4.0. It is working on the edit page. But do not show report on detail page. ![screenshot-2021.03.26-12_00_11](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/35b880578591d4ff76e02130f200c3fca8a11f82.png) ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [April 1, 2021, 7:20am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/4 "2021-04-01T07:20:21Z")
@maretval Do you have an idea? What is the issue? ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [April 1, 2021, 9:31am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/5 "2021-04-01T09:31:21Z")
That’s what I see with a SuiteCRM 7.10.10 and KReport 4.4.0 ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/a231ebbc7bf65aef048a1138b7ce95b46920103b.png) What I noticed is that the license check that is fired (it not fired every time you load the report) runs into a php error. The request dies on target. Then I guess the report display ist stopped. In that case I just get this: ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/c1110d3866fb058e2a18101e41253541229947c3.png) How does it look like in your display when the report doesn’t show? ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [April 1, 2021, 9:54am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/6 "2021-04-01T09:54:19Z")
@maretval My other instance is calling KREST/KReporter/core/config?\_dc=1617270473797 KREST/KReporter/core/currencies?\_dc=16172704741 KREST/module/KReports/003a9cd4-a3f0-43a1-951a-d14964470809?\_dc=16172704741 My one instance called only KREST/KReporter/core/config?\_dc=1617270473797 KREST/KReporter/core/currencies?\_dc=16172704741 does not call then after another API call. Another working instance ![screenshot-2021.04.01-15_18_28](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/c5895199218c08454d3a5f37d3e7b3f1c30a5b4c.png) So, it will be a license issue? ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [April 1, 2021, 10:11am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/7 "2021-04-01T10:11:36Z")
you have no error in your console. The license call doesn’t trigger every time. How does your display look like when the report doesn’t render? ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [April 1, 2021, 10:12am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/8 "2021-04-01T10:12:10Z")
oh sorry, you already posted a screenshot Looks like security groups access is missing for view of module KReports. Can it be that the user has edit permissions and no view persmission? I am not familiar with this display ![image](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/36207ca79423e063a47e5a8932d79b764b868280.png) ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [April 1, 2021, 10:39am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/9 "2021-04-01T10:39:04Z")
@maretval I am a login admin user, it is a member of the “Onboarding” security group, and I append the “Onboarding” security group but still the same issue. ![screenshot-2021.04.01-16_05_09](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/92a8d641612aa54053ef5f7d42fbea996c777480.png) ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [April 1, 2021, 1:38pm UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/10 "2021-04-01T13:38:07Z")
Is it SuiteCRM classic theme or is it another one? ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [April 1, 2021, 2:04pm UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/11 "2021-04-01T14:04:31Z")
Yes, it is SuiteCRM “SuiteP” theme with “Day”. ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [April 6, 2021, 5:57am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/12 "2021-04-06T05:57:29Z")
Do you have any Theme customizations? Any template you changed? ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [April 6, 2021, 6:38am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/13 "2021-04-06T06:38:25Z")
@maretval No. just color code changed. ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [April 6, 2021, 7:34am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/14 "2021-04-06T07:34:35Z")
I just noticed that I have a custom part for SuiteP in my instance. It looks like customization for dashlets but it might be of use in detailview. Please try out: [KReporter\_SuiteCRM\_4\_4\_0.zip - Google Drive](https://drive.google.com/file/d/1wW2n0SFABOQF9xvf6xNr0aQqmvRJ5PGW/view?usp=sharing) ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [April 6, 2021, 10:07am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/15 "2021-04-06T10:07:31Z")
@maretval Yes, I have already uploaded that package. I have an issue with the Detail page of the Report loading. ---
**Author:** ![offshoreevolution](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/offshoreevolution/32/409_2.png) [@offshoreevolution](https://community.spicecrm.io/u/offshoreevolution)\ **Post date:** [April 15, 2021, 11:12am UTC](https://community.spicecrm.io/t/kreport-detail-page-does-not-load-report/599/16 "2021-04-15T11:12:35Z")
We got the issue of calling KReportCommon.js file calling two times.