# Problems after installation **URL:** \ **Category:** Installation\ **Created:** [February 27, 2021, 12:09pm UTC](https://community.spicecrm.io/t/problems-after-installation/593 "2021-02-27T12:09:40Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![adminibt](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@adminibt](https://community.spicecrm.io/u/adminibt)\ **Post date:** [February 27, 2021, 12:09pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/1 "2021-02-27T12:09:40Z")
Hello, I have done an installation of SpiceCRM. That went OK. Then I installed E-Mail Handling: I’m getting permanently these message: Sat Feb 27 12:30:44 2021 [6106][1][ERROR] Unable to find relationship mailboxes\_emails\_rel Sat Feb 27 12:30:44 2021 [6106][1][FATAL] mailboxes for mailboxes\_emails\_rel failed to load Then I installed Campaign Management: I’m getting permanently these message: Sat Feb 27 12:37:21 2021 [6110][1][ERROR] Unable to find relationship campaign\_accounts Sat Feb 27 12:37:21 2021 [6110][1][FATAL] campaign\_accounts for campaign\_accounts failed to load Installation: Centos 7 Mysql 5.7 (started with MariaDB; got the same error message) Apache 2.4 Backend und Frontend where installed via git clone What am I doing wrong? – Andreas ---
**Author:** ![adminibt](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@adminibt](https://community.spicecrm.io/u/adminibt)\ **Post date:** [February 27, 2021, 12:57pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/2 "2021-02-27T12:57:17Z")
Just tried to add a call to an account. The call does not show up. Got this in the log: Sat Feb 27 13:53:45 2021 [38273][1][ERROR] Unable to find relationship opportunity\_calls Sat Feb 27 13:53:45 2021 [38273][1][ERROR] Unable to find relationship projects\_calls Sat Feb 27 13:53:45 2021 [38273][1][ERROR] Unable to find relationship projects\_calls Sat Feb 27 13:53:45 2021 [38273][1][ERROR] Unable to find relationship consumers\_calls Sat Feb 27 13:53:45 2021 [38273][1][ERROR] Unable to find relationship servicetickets\_calls Sat Feb 27 13:53:45 2021 [38273][1][ERROR] Unable to find relationship campaign\_accounts Sat Feb 27 13:53:45 2021 [38273][1][FATAL] campaign\_accounts for campaign\_accounts failed to load ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [February 27, 2021, 2:09pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/3 "2021-02-27T14:09:59Z")
Did you run a pair rebuild after loading packages? In some packages additional tables have to be created. And relationship definitions shall be be added to cached files. ---
**Author:** ![adminibt](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@adminibt](https://community.spicecrm.io/u/adminibt)\ **Post date:** [February 27, 2021, 2:33pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/4 "2021-02-27T14:33:55Z")
How do I do that? The UI is completly different compared to SuiteCRM. ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [February 27, 2021, 3:27pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/5 "2021-02-27T15:27:12Z")
Login as administrator Go to workbench \> rudder icon on the top right Search for repair database Execute repair database Execute sql queries appearing in pop-up window Logout and re-login ---
**Author:** ![adminibt](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@adminibt](https://community.spicecrm.io/u/adminibt)\ **Post date:** [February 27, 2021, 3:44pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/6 "2021-02-27T15:44:48Z")
Sorry, I cannot find anything regarding “repair”. Is this the place you mentioned? ![spicecrm](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/d078db40b4298b3af5461b20528b8d39d976ff6e.png) In the seach bar I typed repair but nothing is showing up. Is there any URL I can use? ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [February 27, 2021, 5:11pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/7 "2021-02-27T17:11:17Z")
Which spicecrm version do you have? ---
**Author:** ![adminibt](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@adminibt](https://community.spicecrm.io/u/adminibt)\ **Post date:** [February 27, 2021, 5:23pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/8 "2021-02-27T17:23:46Z")
The latest versions on github. Cloned them (frontend and backend) with git. Just followed the instructions in SpiceCRM\_UI\_installation\_guide\_v2.pdf ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [February 27, 2021, 5:29pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/9 "2021-02-27T17:29:00Z")
then you shall have the repair database in the list. That’s odd. please run following queries in database: REPLACE INTO `sysuiadmincomponents` (`id`, `admingroup`, `adminaction`, `admin_label`, `component`, `componentconfig`, `sequence`, `icon`, `version`, `package`) VALUES (‘91050527-74F0-42F3-BF13-36D57A352DB5’, ‘Dictionary’, ‘Repair Database’, ‘LBL\_REPAIR\_DATABASE’, ‘AdministrationDictRepair’, NULL, 3, ‘custom:custom94’, ‘2018.02.001’, ‘core’); REPLACE INTO `sysuiadmingroups` (`id`, `name`, `label`, `sequence`, `version`, `package`) VALUES (‘523A0C94-1841-4400-8F55-78A781514091’, ‘Dictionary’, ‘LBL\_DICTIONARY’, 4, ‘2020.03.001’, ‘core’); They might be missing ---
**Author:** ![adminibt](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@adminibt](https://community.spicecrm.io/u/adminibt)\ **Post date:** [February 27, 2021, 5:38pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/10 "2021-02-27T17:38:48Z")
Each replace effected one 1 row. Now repair shows up (including the sql-commands). Will move on later. I’ll come back if I still have problems. Anyhow: THANKS! – Andreas ---
**Author:** ![adminibt](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@adminibt](https://community.spicecrm.io/u/adminibt)\ **Post date:** [February 27, 2021, 6:08pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/11 "2021-02-27T18:08:57Z")
Maybe this helps: After I reloaded the “core configuration” the “repair database” is being deleted. Have to repeat the replace-sql-commands. ---
**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\ **Post date:** [February 27, 2021, 6:14pm UTC](https://community.spicecrm.io/t/problems-after-installation/593/12 "2021-02-27T18:14:35Z")
Yes, they are definitely missing in reference database. I will add the sqls there.