# Spicecrm backend is not working

**URL:** <https://community.spicecrm.io/t/spicecrm-backend-is-not-working/468>\
**Category:** Uncategorized\
**Created:** [May 30, 2019, 10:36am UTC](https://community.spicecrm.io/t/spicecrm-backend-is-not-working/468 "2019-05-30T10:36:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Yesha](https://avatars.discourse-cdn.com/v4/letter/y/278dde/32.png) [@Yesha](https://community.spicecrm.io/u/Yesha)\
**Post date:** [May 30, 2019, 10:36am UTC](https://community.spicecrm.io/t/spicecrm-backend-is-not-working/468/1 "2019-05-30T10:36:02Z")

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> **[Screenshot](https://prnt.sc/nvcq13)**
>
> Captured with Lightshot

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [May 30, 2019, 3:19pm UTC](https://community.spicecrm.io/t/spicecrm-backend-is-not-working/468/2 "2019-05-30T15:19:57Z")

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Please make sure that web user (usually www-data) has write permissions in  
cache folder.  
Writing permissions are necessary in cache, custom, media, upload and the root folder if your installation

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [November 20, 2020, 1:10pm UTC](https://community.spicecrm.io/t/spicecrm-backend-is-not-working/468/3 "2020-11-20T13:10:23Z")

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Closed on November 20, 2020, 1:10pm UTC