# Trouble following installation manual during step 5.2

**URL:** <https://community.spicecrm.io/t/trouble-following-installation-manual-during-step-5-2/487>\
**Category:** Installation\
**Created:** [January 22, 2020, 9:35am UTC](https://community.spicecrm.io/t/trouble-following-installation-manual-during-step-5-2/487 "2020-01-22T09:35:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bleebr](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@bleebr](https://community.spicecrm.io/u/bleebr)\
**Post date:** [January 22, 2020, 9:35am UTC](https://community.spicecrm.io/t/trouble-following-installation-manual-during-step-5-2/487/1 "2020-01-22T09:35:31Z")

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Hi everyone,  
first post here 🙂

I have some experiences with Suite/Sugar and would like to test SpiceCRM which looks very interesting.  
Therefore, I tried to install everything on localhost by following this manual:  
SpiceCRM\_UI\_installation\_guide\_201901001.pdf (may not link it, otherwise I cant submit my post)

Frontend is copied to  
localhost/spice  
And Backend to  
localhost/spice/backend

During step 5.2 (Load default UI configuration) I found a problem:

- I did a quick repair+rebuild (even with emptied cache, two different browsers)
  - result: “Done Database tables are synced with vardefs”

Seems fine!

But, during step 5.2, when I try to load the default UI configuration and click on “yes”:

the result is:

![chrome_AndIq7HaK8](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/9a45bc72fee9b8e36ae1d453b4b60af934a700cf.png)

I tested (as described in the manual) the following request:  
`localhost/spice/be/KREST/sysinfo`  
which returned the shown json.

additionally, the manual states that [https://packages.spicecrm.io/](https://packages.spicecrm.io/) should be accessible - it is not (tested with mobile internet as well).

Is the manual outdated, or did I some mistakes here? Can I skip this step and continue the installation?

Thanks for your help!

E: I’ve added column “icon” to the mentioned table (error message shown), now another table scheme is wrong…there has to be some kind of issue.

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<div class="post-metadata">

**Author:** ![bleebr](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@bleebr](https://community.spicecrm.io/u/bleebr)\
**Post date:** [January 24, 2020, 11:59am UTC](https://community.spicecrm.io/t/trouble-following-installation-manual-during-step-5-2/487/2 "2020-01-24T11:59:54Z")

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Ok, I did install a second (older) Mysql server. Could continue, issue was caused by the mariadb-version.

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [January 24, 2020, 12:31pm UTC](https://community.spicecrm.io/t/trouble-following-installation-manual-during-step-5-2/487/3 "2020-01-24T12:31:06Z")

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I am not sure it was the MariaDBVersion.  
We fixed a bug the data retrieved by [https://packages.spicecrm.io/](https://packages.spicecrm.io/) on wednesday night.  
The table structure retrieved was not from the proper source.  
Just to make, which MariaDBVersion did you install first?

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<div class="post-metadata">

**Author:** ![bleebr](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@bleebr](https://community.spicecrm.io/u/bleebr)\
**Post date:** [January 24, 2020, 1:22pm UTC](https://community.spicecrm.io/t/trouble-following-installation-manual-during-step-5-2/487/4 "2020-01-24T13:22:54Z")

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Hi,  
thanks for your reply!

It’s working now with:

```auto
λ mysql --version
mysql Ver 14.14 Distrib 5.7.29, for Win32 (AMD64)

```

The first try was using:

```auto
λ mysql --version
mysql Ver 15.1 Distrib 10.1.37-MariaDB, for Win32 (AMD64)

```

usually I wouldn’t use windows as OS, but it was easier for just having a look.

Btw: Am I understanding correctly that the elastic search indexing has to run permanently to update the content of the ListViews?

thanks again & have a nice weekend!

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<div class="post-metadata">

**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [January 24, 2020, 3:16pm UTC](https://community.spicecrm.io/t/trouble-following-installation-manual-during-step-5-2/487/5 "2020-01-24T15:16:14Z")

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ElasticServer shall remain active yes.  
To trigger indexing of non indexed data & clean up indexed deleted data please, activate the Scheduler Job “SPICE FullTextSearch index”.