# Turn on the forgot password from scri\[pt?

**URL:** <https://community.spicecrm.io/t/turn-on-the-forgot-password-from-scri-pt/578>\
**Category:** Uncategorized\
**Created:** [December 17, 2020, 5:25pm UTC](https://community.spicecrm.io/t/turn-on-the-forgot-password-from-scri-pt/578 "2020-12-17T17:25:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![badbach](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@badbach](https://community.spicecrm.io/u/badbach)\
**Post date:** [December 17, 2020, 5:25pm UTC](https://community.spicecrm.io/t/turn-on-the-forgot-password-from-scri-pt/578/1 "2020-12-17T17:25:11Z")

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I still cannot login to my new install as admin. Is there a way to enable the forgot password from the backend or some script?

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**Author:** ![uebelmar](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/uebelmar/32/374_2.png) [@uebelmar](https://community.spicecrm.io/u/uebelmar)\
**Post date:** [December 19, 2020, 8:15am UTC](https://community.spicecrm.io/t/turn-on-the-forgot-password-from-scri-pt/578/2 "2020-12-19T08:15:52Z")

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hi,

have you checked config/sites/.conf in the frontend folder…?  
within the json there is a “allowForgotPass”.

br

Markus

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**Author:** ![badbach](https://avatars.discourse-cdn.com/v4/letter/b/cab0a1/32.png) [@badbach](https://community.spicecrm.io/u/badbach)\
**Post date:** [December 19, 2020, 8:28pm UTC](https://community.spicecrm.io/t/turn-on-the-forgot-password-from-scri-pt/578/3 "2020-12-19T20:28:31Z")

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There is no path on the frontend or the backend like that. What is the file to modify that? I am using the latest version. If i can enable “forgot password” that will fix my issues.

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**Author:** ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval)\
**Post date:** [February 3, 2021, 7:24pm UTC](https://community.spicecrm.io/t/turn-on-the-forgot-password-from-scri-pt/578/4 "2021-02-03T19:24:31Z")

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config/sites folder probably could’nt be created because of missing file permissions.  
www-data user shall have create permissions