# Undefined errors and import errors **URL:** https://community.spicecrm.io/t/undefined-errors-and-import-errors/190 **Category:** Uncategorized **Created:** [October 5, 2017, 10:47am UTC](https://community.spicecrm.io/t/undefined-errors-and-import-errors/190 "2017-10-05T10:47:41Z") **Posts on this page:** 4 **Page:** 1
### Author: ![Nevals](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/nevals/32/101_2.png) [@Nevals](https://community.spicecrm.io/u/Nevals) #### Post date: [October 5, 2017, 10:47am UTC](https://community.spicecrm.io/t/undefined-errors-and-import-errors/190/1 "2017-10-05T10:47:41Z")
Hello, I have lots of Undefined error in SpiceCRM and also I have lots of error when I import Accounts Is this permission problem? What folder/files permission is necessary in SpiceCRM? ![2017-10-05 12_40_56-](https://canada1.discourse-cdn.com/flex030/uploads/spicecrm/original/1X/08e9b70649559b2c12e1bbe5135ed5ac5df4e298.png) ``` Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Trying to get property of non-object Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: Undefined index: installing Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: stat(): stat failed for upload/import/status_1.csv Thu Oct 5 10:29:11 2017 [12310][1][FATAL] Caught error: touch(): UploadStream::stream_metadata is not implemented! ``` ---
### Author: ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval) #### Post date: [October 6, 2017, 8:06pm UTC](https://community.spicecrm.io/t/undefined-errors-and-import-errors/190/2 "2017-10-06T20:06:01Z")
Yes, looks like permissions problem for the webuser Directories require 775 permissions, files require 664 ---
### Author: ![Nevals](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.spicecrm.io/nevals/32/101_2.png) [@Nevals](https://community.spicecrm.io/u/Nevals) #### Post date: [October 6, 2017, 10:19pm UTC](https://community.spicecrm.io/t/undefined-errors-and-import-errors/190/3 "2017-10-06T22:19:50Z")
I changed hosting and now it works ok. But directories have 755 and files 644 and I think SpiceCRM work ok. 775 is unsecured permission, is it ok to use 755? ---
### Author: ![maretval](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@maretval](https://community.spicecrm.io/u/maretval) #### Post date: [October 7, 2017, 9:00am UTC](https://community.spicecrm.io/t/undefined-errors-and-import-errors/190/4 "2017-10-07T09:00:31Z")
Important are write permissions for cache, custom and upload directories. 755 should be ok