Retrieving relationship modules from the same module

KReporter
1

Hi,

When we have a relationship within the same module and try to create a report based on that module, we can’t list the modules related when it is the second level relationship of that module.

Here an screenshot (“Personas” module is the “Contacts”):

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Selection_2191902×490 70.9 KB

And it appears the error in the browser’s console:

ext-all.js:38 Uncaught TypeError: Cannot read property 'internalId' of undefined
at i.updateIndexes (ext-all.js:38)
at i.onAdd (ext-all.js:38)
at i.callParent (ext-all.js:38)
at i.onAdd (ext-all.js:38)
at h.fire (ext-all.js:38)
at i.continueFireEvent (ext-all.js:38)
at i.fireEvent (ext-all.js:38)
at insert (ext-all.js:38)
at i.onNodeExpand (ext-all.js:38)
at h.fire (ext-all.js:38)

We understand Kreporter 3.1 isn’t supported anymore but we leave it here in case the community got a solution.

Thanks,

2

Could you post you link and relationship definitions ?

3

I can’t understand what you mean about the link. But you can test this as well with the SugarCRM core relationship “reports to” or “Direct Reports”.

See the screenshot:

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Selection_2211913×428 66.7 KB

4

I checked data retrieved in the backend. Looks well formed. It appears to be a rendering problem in frontend. Sorry, can’t help.