User Details cannot be edited from User Management

Hi everyone,
I am trying to edit a user in SpiceCRM and when I click on the appropriate users “edit” buttom the screen
goes blank and freezes (does not appear to load - just a white screen with the navigation bar at the top).

Anyone who could point me in the right direction or help - I would be most grateful.

Many thanks in advance.

looks like a php error in the background. Do you have any line in your php error log?

Hi Val,
Many thanks for your reply - Really appreciated.

Error log is showing nothing, tried permission also but nothing sorted as yet.
Really stuck on this one.

Many thanks in advance,


sure you are talking about php error log and not sugar log?
What is your php version?