Unable to edit a K Report Presentation Dashlet

KReporter
1

Hi,

I have created a KReport and selected to publish the report as a presentation. I then went to the home page and added a dashlet, selecting 'K Report Presentation.

When I click the edit pencil nothing happens. Reviewing the console in Google Chrome I see the following error:

Uncaught TypeError: Cannot read property ‘nodeName’ of null
_ at YAHOO.widget.SimpleDialog.setBody (sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:61)_
_ at Object.fillInConfigureDiv (MySugar.js?v=MD8m2KjHR3QYJODi3jChMA:50)_
_ at Object.handleTransactionResponse (sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:55)_
_ at sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:55_
setBody @ sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:61
fillInConfigureDiv @ MySugar.js?v=MD8m2KjHR3QYJODi3jChMA:50
handleTransactionResponse @ sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:55
(anonymous) @ sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:55
setInterval (async)
handleReadyState @ sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:55
asyncRequest @ sugar_grp1_yui.js?v=MD8m2KjHR3QYJODi3jChMA:55
configureDashlet @ MySugar.js?v=MD8m2KjHR3QYJODi3jChMA:51
onclick @ index.php?module=Home&action=index:1

KReporter 4.2 running on SuiteCRM version 7.8.8

Please can anyone advise as to what the problem / solution might be?

Many thanks

2

Hi Jonnie,
You are using SuiteP theme, aren’t you?
This theme has its own template for DashletHeader which overwrites all the code set in the header of a KReporter Dashlet.
I copied the file to custom/themes/SuiteP/include/Dashlets/DashletHeader.tpl but the custom location is ignored in display logic.
Fastest way to achieve that edit click works is to rename themes/SuiteP/include/Dashlets/DashletHeader.tpl so that default logic for Dashlet header building is kept. Of course this would break the design a little bit.
Alternative is some development. Or you use another theme.

Val

3

Thank you Val for your guidance, much appreciated. We are actually using the much improved SuiteP theme with the modifications done by ElDraft. https://suitecrm.com/forum/suite-themes/14899-suitep-theme-fine-tunning-plus

I will look in to this more and maybe need someone to code this for me.

Thanks again

4

Hi Val,

KReports is the best reporting tool I have found and it is critical to us. If my team are unable to fix this issue is this something you could rectify for me? I would be happy to pay for the development time required to resolve this for the Eldraft theme.

I look forward to hearing from you.

Many thanks,

5

Jonnie,

I would be happy to help with development if necessary.

Val

6

Hi Val,

Thanks for your message. I’d be keen to discuss with you this development. How can I reach you outside of the forum?

Many thanks,

Jonnie

7

valerie.maret@twentyreasons.com